Client Terms & Conditions / Service Agreement

Date: 01/01/26

Website: https://alphadesigns.co.uk

Company: Alpha Designs (Cheryl Evans trading as Alpha Designs)

Contact: info@alphadesigns.co.uk

Definitions

Alpha Designs – Cheryl Evans trading as Alpha Designs.
Client – individual, business, or organisation engaging Alpha Designs for services.
Project – any website design, SEO, content creation, or related service provided.
Domain Name – the website address specified by the client.
Hosting – the service maintaining the website online.
AI-Assisted Content/Images – content or images created or refined using AI tools, reviewed and adapted by Alpha Designs for quality and alignment with the client’s approved brand persona.

Quotes & Agreement

Quotes are valid for 30 days from the date issued.
The contract is governed solely by these terms unless otherwise agreed in writing.
All project details will be provided in a confirmation email or written agreement.

Communication

Email is the primary communication method.
Clients must provide a valid email and notify Alpha Designs of any changes.
Alpha Designs is not responsible for communication failures if the client does not provide correct contact details.

Payment Terms

A non-refundable 25% deposit is required to commence work.
A further 25% is due on approval of the design concept.
The remaining 50% is due upon project completion and before the website goes live.
Invoices are payable upon receipt.
Late payment may result in suspension or removal of the website until payment is made.

Client Responsibilities

Provide all required materials (text, images, logos, videos, etc.).
Ensure all content provided is legal and free of copyright or other third-party restrictions.
Participate in project reviews and respond promptly to communications.
Delay in providing materials may result in adjusted deadlines.

Content Creation & AI Usage

Human + AI Collaboration – Alpha Designs may use AI tools to assist in creating or refining content, images, and blogs. All AI-generated – content/images are reviewed and edited by Alpha Designs to ensure quality, accuracy, and alignment with the client’s brand persona.
Client Persona – Alpha Designs establishes a client-approved persona (tone, style, audience) to guide all content creation. Content, including AI-assisted materials, will reflect this agreed persona.
Ongoing Content & Blogs – AI may be used for ongoing blog updates or website content. Human oversight ensures alignment with strategy, SEO, and client persona.
Approval & Ownership – Client owns all content and images (AI-assisted or human-created) upon payment of the final invoice. Payment constitutes approval and acceptance of all deliverables.
Liability – Alpha Designs makes reasonable efforts to ensure AI-assisted content is accurate and relevant. Clients are responsible for reviewing content for legal, regulatory, copyright, and factual accuracy before publishing. Alpha Designs is not liable for factual inaccuracies, misuse, or outcomes arising from AI-assisted content.

Project Completion & Review

Clients have 7 days to review completed work.
Any issues must be reported in writing within this period.
If no issues are reported, the project is deemed approved and final payment is due.

Ownership Of Work

Alpha Designs retains ownership of design, code, and AI-assisted content until full payment is received.
Upon full payment, ownership of all deliverables transfers to the client.

Hosting & Domain Names

Domains may be registered by Alpha Designs but are legally owned by the client.
Clients are responsible for renewing domains and hosting.
Failure to renew may result in website deactivation; reactivation will incur an admin fee.

SEO Services

SEO is provided according to project scope.
No guarantees are made regarding search engine rankings or placement.

Liability

Alpha Designs is not liable for business losses, revenue, or other impacts resulting from project deliverables.
Errors solely caused by Alpha Designs will be corrected free of charge; other errors may incur fees.

Intellectual Property & Credits

Images purchased or created by Alpha Designs (including AI-assisted) are for website use only.
Alpha Designs may include a small development credit on the website unless otherwise agreed.

Maintenance & Updates

Ongoing maintenance or updates require a separate agreement.
Changes outside the project scope are on a pay-as-you-go basis unless otherwise agreed.

Acceptance of Terms

By paying a deposit or invoice, the client confirms they have read, understood, and agreed to these Terms & Conditions, including the use of AI in content and image creation.